Q: Do Blue Moon Beads products meet safety standards?
A: Products from Blue Moon Beads meet all current regulatory guidelines for adult jewelry based on the State of California “Proposition 65” and the Lead Jewelry Law that helps to control the levels of lead exposure for adults and children. We continually monitor changes in state and federal legislation and are committed to bring you products that meet all safety requirements. All BMB metal products are either a zinc alloy base with metal-color plating, or in a few cases, aluminum. All metal components have been tested to pass basic/minimum tarnish and corrosion testing and are required to be re-tested once per year. We do not manufacture to hypo-allergenic standards in any of our jewelry components.
Q: Can I buy online through the Creativity Inc. website?
A: Yes, you can purchase products from any of our brands on-line at our website. Please read our Order Policy for details, including shipping rates.
Q: I ordered online at Creativityinc.com, who do I contact with questions regarding my order?
A: Contact Creativity Inc. by phone at (800) 811-2318 or by email at info@creativityinc.com. For returns, you will need to request an RA (Return Authorization) number.
Q: Do you ship backordered items?
A: We do not backship any items. If we have fewer items in stock than you are ordered, you will receive a notification via email and your order will be filled and completed with the quantity available.
Q: Do you ship internationally?
A: We ship to locations in the United States only.
Q: Do you share email info with Third Parties?
A: Your privacy is very important to us and we do NOT share your email with any third parties. Please read our Privacy Policy.
Q: I am a retailer, can I make a wholesale purchase through the Creativity Inc. website?
A: Retailers should contact our distributors, Notions, Petersen-Arne or Sbars, to place a wholesale order.
Q: Can I make a donation request for my charity, event, etc?
A: We are not currently accepting donation requests and, due to the large volume of requests that are submitted, cannot respond to each individual request.
Q: How do I make a Media inquiry?